Privacy Policy

At All Build Contractors Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, and title.
• Contact Data: Billing address, site address, email address, and telephone numbers.
• Project Data: Details about your property, project requirements, architectural drawings, and budget information.
• Financial Data: Bank account and payment details for invoicing purposes.
• Technical Data: IP address, browser type and version, time zone setting, and operating system when you visit our website.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide you with estimates, quotations, and process your enquiries.
• To carry out our obligations arising from any contracts entered into between you and us (e.g., managing the construction project).
• To manage payments, fees, and charges.
• To comply with a legal or regulatory obligation, such as health and safety requirements or tax reporting.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted third parties for the purpose of fulfilling our contract with you. These include:

• Subcontractors and specialist tradespeople (e.g., electricians, plumbers) working on your project.
• Local Authorities, Building Control, or Planning Departments when securing necessary permissions for your project.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and subcontractors who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements (such as our 12-month work guarantee and standard HMRC record-keeping requirements).

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.

If you wish to exercise any of the rights set out above, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: projects@allbuildcontractors.co.uk
Phone: +44 (0)7711 739658
Address: Tunbridge Wells, Kent, United Kingdom